Cross ALM is an official Atlassian Training Partner, certified until December 2026.

Org admin: Manage sites, subscriptions, and users – Official Atlassian Training

Ideal for Atlassian Cloud organisation administrators

Duration: 4 hours 30 minutes, incl. breaks · Level: Advanced · €525 per participant, excl. VAT · Live online, on site, or in-house

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Everything at a glance.

Course overview

How an Atlassian organisation is set up and run: finding your way around Atlassian Administration, managing sites and subscriptions, creating and changing users and groups, revoking access again — and keeping watch on the organisation through the audit log and analytics.

 

Official Atlassian Training · Cross ALM is an official Atlassian Training Partner · Ideal for Atlassian Cloud organisation administrators

Who is this training for?

  • Atlassian Cloud organisation administrators

  • IT leads who control access and subscriptions across every site

  • Prerequisites: app administration in Jira and Confluence, plus a grounding in IT administration

  • This offer is open to companies only (B2B); private individuals cannot book a place.

Format:
Live online, on site, or in-house
Duration:
4 hours 30 minutes, incl. breaks
Level:
Advanced
Focus:
All Atlassian products
Language:
English (German on request)
Participants:
3 to 12
Certificate of attendance:
on request

What you will learn

  • Find your way around Atlassian Administration

  • Manage sites and subscriptions

  • Manage billing for the products

  • Create and change users and groups

  • Revoke access

  • Keep watch on the organisation through the audit log and analytics

Sample agenda

Module 1: The organisation at a glance

Module 2: Moving around an Atlassian organisation

Module 3: Managing sites and subscriptions

Module 4: Managing users and access

Module 5: Keeping watch on the organisation

What is included

  • A live trainer with methods and practices proven on real projects

  • Short inputs plus live demos — show, then do

  • Exercises and labs to apply what you have just seen

  • Q&A throughout, with time set aside for your own questions

  • Official Atlassian course material as the basis of the content (see the Atlassian course listing: https://community.atlassian.com/learning/team-training/course:16592096)

  • We can provide a training environment if you do not have an instance of your own

Format and teaching approach

  • Live and instructor-led, online or on site — no recordings

  • Interactive: questions as they come up, realistic scenarios, hands-on exercises

  • Built to transfer: participants finish able to work in their own environment

  • Optional follow-on course: “Org admin: Manage apps and security”

Dates 2026

Each session starts at 09:00 (CET)

  • September

    • 25.
  • October

    • 16.

Why train with us

  • Official Atlassian Training: reviewed, current, and grounded in practice

  • Certified trainers with project experience in enterprise environments

  • Open Q&A and advice on your own environment

  • Certificate of attendance on request

Technical requirements

  • A computer with a stable internet connection, a microphone and, optionally, a webcam

  • A second screen is recommended, so you can follow along in the practice system

  • Access to an Atlassian Cloud organisation (we provide a training environment if you need one)

Prices and terms

  • Individual booking: €525 per participant, excl. VAT

  • Team or company package: private sessions, content tailored to you

  • Cancellation or rescheduling: free of charge up to 14 calendar days before the session

How it works

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More Information

Frequently asked questions

No. The training is interactive, with live demos, exercises and Q&A.

No — these are live sessions. On request we provide materials and a practice environment.

No — these are live sessions. On request we provide materials and a practice environment.

Yes, we issue certificates of attendance on request.

We recommend Zoom or Google Meet. On request we will use the tool you prefer.

App administration in Jira and Confluence, plus a grounding in IT administration.

Private team sessions

  • An agenda cut to your own use cases

  • Delivered in your own tool stack and test environment

  • Extended Q&A on governance, scaling and security

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