Cross ALM is an official Atlassian Training Partner, certified until December 2026.

Get started with Jira – Official Atlassian Training

Ideal for anyone using Jira for the first time

Duration: 1 hour · Level: Beginner · €125 per participant, excl. VAT · Live online

request this training

Everything at a glance.

Course overview

A 60-minute introduction that takes your team from nothing to a working understanding of Jira: what it is, what it is for, and how to find your way around it. The right session for people who start working in Jira tomorrow and need the overview today.

 

Official Atlassian Training · Cross ALM is an official Atlassian Training Partner · Ideal for anyone using Jira for the first time

Who is this training for?

  • People working in Jira for the first time

  • Teams that need a shared starting point before a Jira rollout

  • Prerequisites: none

  • This offer is open to companies only (B2B); private individuals cannot book a place.

Format:
Live online
Duration:
1 hour
Level:
Beginner
Focus:
Jira
Language:
English (German on request)
Participants:
3 to 12
Certificate of attendance:
on request

What you will learn

  • Explain what Jira is and what teams get out of it

  • Tell the administrator role apart from the user role

  • Distinguish issues, projects and boards as the core Jira concepts

  • Find your way around the Jira interface

  • Create your first issue in Jira

Sample agenda

Welcome and objectives: what is Jira?

Live demo: navigation, issues, projects and boards

Hands-on: create your own issue

Questions and next steps

What is included

  • A live trainer with methods and practices proven on real projects

  • Short inputs plus live demos — show, then do

  • Exercises and labs to apply what you have just seen

  • Q&A throughout, with time set aside for your own questions

  • Official Atlassian course material as the basis of the content (see the Atlassian course listing: https://community.atlassian.com/learning/team-training/course:15823485)

  • We can provide a training environment if you do not have an instance of your own

Format and teaching approach

  • Live and instructor-led, online or on site — no recordings

  • Interactive: questions as they come up, realistic scenarios, hands-on exercises

  • Built to transfer: participants finish able to work in their own environment

Dates 2026

Each session starts at 09:00 (CET)

  • August

    • 31.
  • September

    • 9.
    • 15.
    • 21.
    • 30.
  • October

    • 6.
    • 12.
    • 21.
    • 27.
  • November

    • 2.
    • 11.
    • 17.
    • 23.
  • December

    • 2.
    • 8.
    • 14.

Why train with us

  • Official Atlassian Training: reviewed, current, and grounded in practice

  • Certified trainers with project experience in enterprise environments

  • Open Q&A and advice on your own environment

  • Certificate of attendance on request

Technical requirements

  • A computer with a stable internet connection, a microphone and, optionally, a webcam

  • A second screen is recommended, so you can follow along in the practice system

  • Access to Jira Cloud (we provide a training environment if you need one)

Prices and terms

  • Individual booking: €125 per participant, excl. VAT

  • Team or company package: private sessions, content tailored to you

  • Cancellation or rescheduling: free of charge up to 14 calendar days before the session

How it works

Frequently asked questions

No. The training is interactive, with live demos, exercises and Q&A.

No — these are live sessions. On request we provide materials and a practice environment.

Yes, we issue certificates of attendance on request.

We recommend Zoom or Google Meet. On request we will use the tool you prefer.

None. This session is written for a first encounter with Jira.

Private team sessions

  • An agenda cut to your own use cases

  • Delivered in your own tool stack and test environment

  • Extended Q&A on governance, scaling and security

Keep up with SAP, ServiceNow and Atlassian.

Sign up for our newsletter to get the latest on SAP, ServiceNow and Atlassian.